Since our inception, Digitab have managed postal surveys, varying in size from 100 to 250,000 returns, and in over 130 countries.

Our Project Management expertise ensures the whole process runs smoothly from start to finish and integrates seamlessly with our other services.

Database Management
Digitab have experience in managing databases ranging in size from 100 to 2,500,000+ records. We can advise on and carry out statistical sampling to produce samples based on your requirements.

We can validate addresses, carry out cleaning and removal of duplicate records, and link databases to other data sources, including geo-demographic data.

If you want to conduct a mail-out but do not have a database, we can assist you in sourcing sample/ generating a panel database.

Mail-out (outbound)
Digitab can advise on and carry out all elements of your mail-out:

  • Questionnaire design for statistical analysis
  • Questionnaire design for cost-effective mailing
  • Translations
  • Artwork
  • Freepost and Business Reply Paid envelopes
  • Printing of questionnaires, envelopes and other materials
  • Collation and mailing
  • Reminders and re-mailings

Mail-back (inbound)
Respondents can return questionnaires directly to us using our Business Reply and Freepost services. We will open and log returns and provide response rate counts.

Serial numbering of questionnaires allows individual questionnaires to be tracked and audited at every stage from receipt, through data processing, analysis and eventual archiving.